Privacy

This website (In the Cove) is owned and operated by Consult & Comply Pty Ltd trading as In the Cove.
As a matter of good business, In the Cove and its related companies recognise your need for appropriate protection and management of any personally identifiable information you share with us.

As part of our normal operations we may collect your information. This Privacy Policy describes the type of information we may collect and what may happen to that information.

This policy applies to all products and services provided by In the Cove. It also covers websites hosted by In the Cove or other third parties. In the Cove will take reasonable steps to comply with all applicable laws around the globe that are designed to protect your privacy.

This Policy’s intention is to tell you as much as possible about how In the Cove uses and manages personal information provided to, or collected by In the Cove, so you can make informed decisions about how you allow us to use your information.

In the Cove may, from time to time, review and update this Privacy Policy to take account of new laws and technology and changes to In the Cove’s operations. All personal information held by In the Cove will be governed by In the Cove’s most recent policy, which is displayed on your local website.

Any questions regarding this Policy or complaints regarding privacy should be sent to In the Cove’s Privacy Officer at mailto:privacy@inthecove.com.au. You will receive confirmation that your complaint has been received and regular updates until your complaint has been resolved.

What kind of personal information does In the Cove collect and how do we collect it?

In the Cove collects a range of personal information from members of the public.

In the Cove collects most information directly from you. We collect this information so you can request a product or service from In the Cove, seek employment, or communicate with In the Cove by email, newsletter, telephone or in writing.

In general, the type of personal information In the Cove collects and holds could include (but is not limited to):

 

Contact details including address, email address and telephone number;

Details required for the use of our website including your user name and password, and nickname provided when giving a recommendation;

Details required to improve the performance of our websites including your browsing activity, Internet Protocol (“IP”) address, server address and domain name  The majority of this information is presented to us is aggregated , and effectively anonymous;

Details such as your User Name passed on from social networking sites that you use, when engaging with us; and

Your personal preferences regarding marketing communication and shopping interests.

 

How In the Cove uses Personal Information

In the Cove uses personal information for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose. In general, In the Cove uses personal information for the following purposes:
To help In the Cove manage and enhance its business; ;
To provide people with ongoing information about In the Cove in which they may have an interest

 

Links to Third Party Websites from In the Cove Websites

In the Cove operates websites relating to its products and services and general business. To the extent that In the Cove Websites contain links to sites operated by third parties and not related to In the Cove products or services (“Linked Websites”), the Linked Websites are not controlled by In the Cove and we are not responsible for the privacy practices of those companies. Before disclosing your personal information to Linked Websites, we advise you to examine their privacy policies.

Our use of Cookies through In the Cove Website

Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide the functionality you require when visiting In the Cove Website. (You can set your internet browser to  accept or reject all or certain cookies.)

In the Cove Websites Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. Our log files do not link IP addresses, etc. to personally identifiable information.

To whom might In the Cove disclose Personal Information?

In the Cove may disclose personal information it collects about you to a related company to assist in developing the website and facebook page.

How does In the Cove treat Sensitive Information?

In referring to ‘sensitive information’ In the Cove means information relating to a person’s racial or ethnic origin, membership of political bodies, religions, trade unions or other professional or trade association, sexual preferences, criminal record and health information.

If you decide to provide In the Cove with sensitive information, it is In the Cove’s policy that this information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or use or disclosure of this information is allowed by law.

Management and security of Personal Information

In the Cove has appointed a Privacy Officer to oversee In the Cove’s management of personal information in accordance with this policy. In the Cove has also directed staff that personal information must be dealt with in accordance with this policy and that personal information must be kept secure from unauthorised access or disclosure.

Updating Personal Information

In the Cove endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. In the Cove encourages you to contact us as soon as possible in order to update any personal information it holds about you.

In the Cove will not store personal information longer than necessary. Where In the Cove no longer requires any personal information that it holds, that personal information will be destroyed or In the Cove will remove from it any details that will identify individuals.

You have the right to check what Personal Information In the Cove holds about you.

You have the right to obtain access to any personal information which In the Cove holds about you and to advise In the Cove of any perceived inaccuracy. There are some exceptions to this right, which are governed by the appropriate laws within each country.

To make a request to access any information In the Cove holds about you, please contact the Privacy Officer at In the Cove in writing via our Contacts page. In the Cove will require you to verify your identity and specify what information you require. In the Cove may charge a fee to cover the cost of verifying your application and locating, retrieving, reviewing and copying any material requested. If the information sought is extensive, In the Cove will advise of the likely cost in advance and can help to refine your request if required.