Updated November 2026: Lane Cove’s lost dogs and cats now go to Sydney Dogs & Cats Home at Kurnell, not Blacktown. We have also updated the microchip advice and removed old links.
There is one thing ITC knows for certain. Lane Cove loves its pets.
We also know pets go missing regularly. ITC has helped reunite dogs, cats, rabbits, birds, chickens and guinea pigs with their families.
Lost Your Pet? Do This First
- Search close to home. Check ceilings, sheds, garages, cupboards, bushes and trees. One reader found their cat in the dishwasher, alive and well.
- Mark your pet as missing on the NSW Pet Registry. Log in at petregistry.nsw.gov.au, check your phone numbers are right and report your pet as missing. This also locks your pet’s profile so ownership can’t be changed while they are missing.
- Call Lane Cove Council on 9911 3555. The line is open 24 hours. Rangers will try to contact you using your microchip details.
- Call your local vets. Found pets are often handed in to a vet first.
- Check Sydney Dogs & Cats Home. This is where Lane Cove’s impounded pets now go (details below).
- Post in Lane Cove Chat by ITC. Share a clear photo, where and when your pet was last seen and a contact number. Join the group here. Not on Facebook? Contact us and we can help spread the word.
- Tell your neighbours. More eyes on the street really helps. If you have recently moved, check your old home too. Pets often head back there.
Where Lane Cove’s Lost Pets Go: Sydney Dogs & Cats Home, Kurnell
Lane Cove Council does not have its own pound. If a ranger picks up your pet and can’t reach you, your pet is taken to Sydney Dogs & Cats Home. The charity pound moved into its new purpose-built shelter at Kurnell in September 2026 after years in temporary sites. Blacktown is no longer the place to call.
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- Address: 69-83 Sir Joseph Banks Drive, Kurnell NSW 2231
- Phone: 02 9587 9611 (7 days, 8.30am to 5pm)
- Public gate hours: 8am to 5pm
- Check their lost list: Lost but Found
- Email: [email protected] to have your pet added to their lost log
Call before you head down. Reclaims are arranged by phone and Kurnell is a long drive from Lane Cove. Any impounding fees must be paid when your pet is released, and your pet must be microchipped and registered before it can go home.
Under NSW rules a pound holds an animal without a microchip for at least 7 days and a microchipped animal for at least 14 days. After that it can be rehomed, so don’t wait.

Found a Pet? Here’s What to Do
- Safety first. A sick, injured or scared animal can act unpredictably.
- Check for a tag. If there’s a phone number, call it.
- Take the animal to a local vet and ask them to scan for a microchip.
- Call Lane Cove Council on 9911 3555 if you can’t find the owner. A ranger can collect and scan a lost dog. Please don’t drive the animal to Kurnell yourself. Sydney Dogs & Cats Home only accepts animals brought in by council rangers.
- Post it in Lane Cove Chat by ITC with a photo and the street where you found it.
Found a cat? Cats are allowed to roam in NSW and many live just a few doors away. Ask around before you take a cat home. Council only collects cats in special circumstances, such as illness or injury.
Make Sure Your Pet Can Be Found
We have noticed a few things that stop vets and Council from finding an owner quickly. Here’s how to avoid them.
- Microchip and register your pet. All cats and dogs in NSW must be microchipped and registered on the NSW Pet Registry. Many other pets can be microchipped too, so ask your vet about your rabbit or bird.
- Keep your details up to date. Update the NSW Pet Registry on the day you move or change your phone number.
- Register two phone numbers. We once had an owner who was overseas and only found out their pet had escaped by seeing it on ITC.
- Know which register your pet is on. NSW pets are on the NSW Pet Registry. The national Pet Address search only covers the private microchip registries, not the NSW one. If your pet’s chip doesn’t show up on Pet Address, check the NSW Pet Registry instead.
- Don’t rely on the microchip alone. Chips can be hard to read, especially in older pets. Use a collar with your phone number on it. An embroidered collar is best because dangling tags can catch on bushes and rip off.
- Keep a recent photo of your pet on your phone.
- Use a lost pet alert service. Lost Pet Finders can send alerts to people, vets and shelters near you.
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