Left your ID at home again? Australia Post has rolled out App Collect nationally this week, so eligible customers can now pick up parcels at the Post Office by showing a QR code in the AusPost app instead of physical ID.
When an eligible parcel is ready you’ll get an “Awaiting Collection” notification in the app. Show the collection QR code at the counter and you’re done. It works for eligible parcels linked to your verified account.
Australia Post says around one in four customers have turned up to collect a parcel without their ID. As it’s a national rollout local Post Offices are included.
To use it download the free AusPost app from the App Store or Google Play and sign up for a free MyPost account.
Find out more about the AusPost app on the Australia Post website
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