Lane Cove News Week in Review 6th to 12th September 2020

Welcome to our week in review.

False COVID19 Positive Macquarie Centre

This week NSW Health advised the following premises as places where a COVID19 positive case has visited:

Macquarie Shopping Centre, including Food Court, Coco Tea, Myer, Time Zone and Tommy Gun’s Barbershop, on Saturday 5 September from 2:00 pm – 5:00 pm.

T1/T9 North Shore Line on 7 September between 9:17 – 9:29 am from Milson’s Point to St Leonards

T1/T9 North Shore Line on 7 September between 9:53 – 10:14 am from St Leonard’s to Milsons Point

The Macquarie Centre Facebook page posted later in the week that it was a false positive.

If you have any COVID19 symptoms get tested and then isolate – the closest testing facilities to Lane Cove are set out in this article.  You do not need a referral for a test at a public hospital.

Telstra Issues

This week there were many complaints from residents and businesses that there was limited mobile reception in Lane Cove Village.   Mobile reception was limited due to 5G upgrades at the Lane Cove Telephone. The construction team has advised us that work will be finished by Monday 14th September and reception should be back to normal (we will monitor that for you).

News Business Alert

A new hairdressing salon is coming to Lane Cove Market Square – see our cover photo.

Night Roadworks

Night roadworks will commence on Burns Bay Road, between Tambourine Bay Road and Rosenthal Avenue, on Monday 14 September. The works will take place between 8:00 pm and 5:00 am and it is expected they will take 2-3 nights. Mainmark Ground Engineering is carrying out the works for Lane Cove Council, and neighbours in the immediate area have been notified.

Parking restrictions apply, so it is requested that all vehicles are parked off the street during this time, especially any long-term vehicles. Detours will be in place.

It is expected there will be some noise from the works due to the machinery being used.

For more information, please contact Scott Brilley on 9911 3577.

The Canopy – A smelly mystery

On Lane Cove Chat by ITC, there have been several posts about a foul odour coming from The Canopy – the first report was on 20th August 2020.  On Friday, 11th September, the smell was very obvious.

A spokesperson for Lane Cove Council has advised:

“We have been aware of earlier instances of smells and Council was advised this was due to uncapped sewer connections in the empty tenancies. We have been told the non-capped services have been attended to. Today’s instance was related to a significant blockage in the toilet.”

Let’s hope this puts an end to a smelly situation.

New Mobile Tower at Kingsford Smith Oval

A New mobile tower is being planned for Kingsford Smith Oval.

Lane Cove Council is Calling

In the coming weeks, a company will be calling a selection of residents at random on behalf of  Lane Cove Council to take part in their annual Customer Satisfaction Survey. The calls started on Wednesday 9 September. Calls will be made from 10:00 am – 6:00 pm Monday to Friday and Saturdays from 10:00 am – 5:00 pm. Residents will be able to provide their valued feedback to Lane Cove Council on the services it provides. If you do receive a phone call, the survey will take approximately 10 minutes.  The number the company is using is 02 4058 4609.

If you don’t receive a call from us or would like to provide Lane Cove Council with your feedback at any time, please visit this webpage to have your say.

Northwood Aged Care Facility

A DA has now been lodged for the Northwood Aged Care Facility.   See more here.  You can make comments by emailing [email protected] with the subject line DA 113/2020.  Comments must be made by 15 October 2020.

Lane Cove Squash Courts

The Lane Cove Squash courts closed last year.  Construction has started on four townhouses.

Lane Cove Council Credit Card Audit

An audit by the NSW Auditor General’s Office of Lane Cove Council’s credit card policy and procedures found the following:

“Lane Cove Council had gaps in its credit card policy and procedures. The council’s reconciliation of credit card transactions needs to be enhanced to ensure it can review compliance with policy and detect potential misuse or fraud. Lane Cove Council had six credit cards, held by the most senior staff members, at the time of the audit. During our interviews, cardholders advised that they had shared their credit card with reporting staff. Credit card sharing is a violation of the council’s agreement with its credit card issuer, and it also increases the risk of misuse and fraud.

The council’s credit card policy lacked clarity in several areas. While the general manager had delegation to authorise the issue of credit cards, the policy did not specify any eligibility criteria. The policy and procedures also lacked guidance on the reconciliation of the general manager’s credit card and the management of fuel cards and store cards. The audit identified gaps in the council’s credit card management practices. There was no evidence that credit card limits were monitored in line with financial delegations. The credit card register contained inaccurate information, and the council was also unable to provide records of certain transactions requested for review by the audit. The council’s credit card reconciliation process needs to be enhanced to enable detection of potential misuse or fraud. The process also did not include compliance checks or reviewing the business-related purpose of transactions. Purchases of restricted items such as fuel and fine payments were not accompanied by adequate justification.

There was a lack of targeted guidance for approvers in reconciliation, and the council only evidenced the finance team’s involvement in an administrative capacity (i.e. entering data into the journals). Senior management oversight of credit card use was lacking. Although the credit card policy referred to management reporting, the council had not been producing such reports at the time of the audit. Management reporting was implemented in December 2019 following our discussions. There was a lack of periodic review of the council’s credit card use, as it was not included in the council’s forward program of internal audits.

The council has adopted a new Management Directive in January 2020, which has clarified the eligibility criteria for credit cards.”

Child Care Restraint

Did you know that 2 in 3 child car seats are not fitted correctly? Or that a child is twice as likely to be injured if using the wrong seat?

Lane Cove Council runs free child car seat checking services for residents via a Voucher Program. Apply for a voucher by contacting Council’s Road Safety Officer on 02 9911 3576. Vouchers can be redeemed at a local authorised restraint checking station in Artarmon.

Cricket Season is Coming

Junior Registrations are Open for Season 2020/2021 for the Lane Cove Cricket Club

Book Drive

Well done to Lane Cove local Wendy Bean who each year runs a book drive. This is what Wendy told us:

“With COVID 19 I did not expect to be able to continue the tradition this year but RNSH agreed to distribute the books to the babies for us. The packages have just been delivered to the hospital. This is the 13th year The North Sydney Council of the Australian Literacy Association has delivered packs of books to babies born on (or near) International Literacy Day on 8 September each year. This year ALEA Sydney North provided 30 packs containing:

  • Mem Fox title The Tiny Star. Books by Mem Fox hold a special place in the hearts of many Australians, either reminding them of their childhood, or of many hours spent reading to their children. They incorporate rhyme, interesting vocabulary and engaging illustrations which can be shared over and over. We were grateful to Penguin Australia for their support this year.
  • A copy of the popular ALEA fridge magnet with reading aloud tips and the ALEA brochure Time to Read. We have also included a postcard offering free access to 27 Little People’s Literacy Modules.


Our week in review is sponsored by Lillah.  Recently Lillah sent the following email to their customers.

“It’s Lillah’s six month anniversary under new management and ownership. As the ink dried on the sale papers, the pandemic hit our planet. We were suddenly faced with a lockdown and, as a consequence, no dine-in guests.

Due to the business changing hands, we did not qualify for job keeper. Things were turning from bad to worse by the day. We needed to make a decision. Choose a path. We put our heads and hearts together and decided to go all in.

During lockdown, we’ve changed to takeaway and delivery, kept the lights on and all the team employed. We are humbled and proud that we did not let any staff member go – rather we added to our team.

Although financially adverse, it was an experience which brought out the best in us. It brought our team together and we’ve learnt a lot. Scary as it was, it turned out to be an amazing learning experience.

We could not have made it through these six months without you: our amazing and loyal guests whose support, encouragement and feedback kept us motivated and moving forward.

We, as a team, are eternally grateful to you. We will keep doing all that we can to keep putting smiles on your faces. We will keep improving. We will keep innovating. We will keep evolving.

We are all in this together.

We look forward to keep serving you and making your experience with us always amazing and beautiful – both dine-in and take away. 🙂

We love you and we deeply appreciate your support.

A big and sincere thanks from our hearts, 💕

Dan, Drabin, Gaby, Gaurav, Gautam, Holdi, Jad, Mike, Paul, Pedro, Philip & Ranjan”

Address:  128 Longueville Road Lane Cove NSW
Facebook: @LillahKitchen
Instagram:  @Lillahkitchen
Email:  [email protected]

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